We are dedicated to design software solutions that boost problem-solving, enhance teamwork and promote leadership to result in the ongoing improvement of your organization.
- ERP Integration
- Custom Solutions
Websites / eCommerce
From web portals and e-shops to crowdfunding platforms, we have created it all. With a long time experience in content management systems, we help you reach your business goals.
- Visual Design
- SEO Friendly
Salesforce is the world’s #1 Customer Relationship Management (CRM) platform. Our cloud-based applications for sales, service, marketing, and more don’t require IT experts to set up or manage – simply log in and start connecting to customers in a whole new way.
We analyse your business needs, translate them to priorities and goals, and help you solve any operational issues. Our experience is your tool to increase efficiency, lower your operational costs, improve customer experience, and promote digitally enhanced selling.
Utilizing sophisticated technology to analyse how and why your audience engages with your brand on social media and maximizing efficiency through the use of targeted best practices that accurately deliver the message and value of your brand.
You already have a killer business idea or you want to extend your services online.
- Ask yourself what’s next. What technology or advancement is coming soon, and how will that change the business landscape as we know it? Can you get ahead of the curve?
- Fix something that bugs you. People would rather have less of a bad thing than more of a good thing. If your business can fix a problem for your customers, they’ll thank you for it.
- Apply your skills to an entirely new field. Many businesses and industries do things one way because that’s the way they’ve always been done. In those cases, a fresh set of eyes from a new perspective can make all the difference.
- Use the better, cheaper, faster approach. Do you have a business idea that isn’t completely new? If so, think about the current offerings and focus on how you can create something better, cheaper or faster.
How people identify your brand
Your brand strategy is how, what, where, when and to whom you plan on communicating and delivering on your brand messages. Where you advertise is part of your brand strategy. Your distribution channels are also part of your brand strategy. And what you communicate visually and verbally are part of your brand strategy, too.
- Brand Identity
- Market Research
- Logo Applications
How people can reach you
Every small business website is different because everyone serves a different purpose. If you want your first business website to be a portal for people to buy products, you need to build it around that goal. If you want it to provide information and entice potential clients to call you, you have to build it with that goal in mind. A website without a clear purpose will only cost you time and money while providing little, if any, benefit.
- Secure & Fast
- Easy to Use
- SEO Friendly
How people can get to know you
The advent of Social Media makes it even easier now for people to communicate, interact, and engage with each other. With so many social media platforms available, it can become a time-consuming and labor-intensive process to manage all of your social media channels.
- Account Setup
- Native Content
- Social Ads
How can you serve more customers
With a million and one things to do, it’s within every small business owner’s interest to automate operations and save time and money where possible. Though with cash flow and expenses on a tight leash, forking out thousands of euros on automation isn’t feasible. This is when free automation tools come into their own.
- Call Center
- Salesforce CRM
Scaling up your business is hard! It takes considerable effort. In the beginning, it means you have to obtain different skills. It means finding the differentiating factor of your business. Hiring the correct people. Setting up your strategy and execution, dealing with sales, marketing, operations. It means handling legal, accounting and taxation issues. It involves frequent customer feedback. And so much more.
You need to:
- Define, organise and automate your core business processes
- Embrace social media
- Setup your sales funnel
- Utilise an ERP system
- Utilise a customer management system
- Create a customer loyalty program
How people identify your brand
Your brand strategy is how, what, where, when and to whom you plan to communicate and deliver your brand messages. Where you advertise is part of your brand strategy. Your distribution channels are also part of your brand strategy. And what you communicate visually and verbally are part of your brand strategy, too. In essence, it is the way to make your company stand out and broadcast its differentiating factor
- New Target Audience
- New Product Launch
How to extent your market reach
Regardless of your products or services, providing access to prospect customers around the world, is the necessary step for your business to grow. Setting up a user-friendly, attractive and fancy e-shop is the obvious step. However, there are many other preparations and actions that need to be taken, for your expansion to be successful. User experience management, electronic payment, automated invoicing and ordering should be already there.
- Payments Online
- ERP Integration
How to reach prospect customers
If you set up your website and your e-shop, but you don’t use new marketing techniques, then all your efforts will be in vain. You should attract prospect customers from the same market medium that you are expecting their orders: the internet. Branding, advertising, offering should be available in the digital world. Digital marketing is a necessity in a digital world!
- Social media
Being well-prepared to serve more customers
You should be prepared to receive, handle and cope with such large volumes and customer interactions. Your processes should be streamlined, integrated into business support systems. You should be able to profile your customers, identify consuming trends, segment them and respond with the appropriate marketing campaigns. To monitor and view your basic numbers: customers, sales, invoices, payments, cash. All those have to be necessarily prepared to be automated.
- CX Improvement
- Digital Tranformation
- Change Management
Using the correct tools to serve better your customers
As long as your processes have been set up and you are ready for performing automations in your business, it is time to select the appropriate business software, to support you. It is essential not to get carried away from the plethora of available alternatives, and to select only the systems that best meet your needs and demands. You should set priorities for your software systems and plan your budget. You should be cautious to select the right vendors combining the software for your current and future needs, reliable support services, high value-for-money and fast return on investment ratios.
- eXray CRM
- Salesforce CRM
- Support systems
- Tailor made
Staying on top is not a simple and easy task!
Multiple departments, numerous software systems, frequent reporting, demanding product and service management, sales & order management, product & service pricing, customer experience improvement, fast ROI, short time to market, adaptability to market needs, legacy vs new trends, best of breed vs single vendor, system architecture improvement, digital transformation, investment on new technologies, process transparency & automation, business model evaluation & transformation.
We bring deep expertise to provide solutions to your critical issues and to identify opportunities using a holistic approach, combining business and technical background, user requirements and software tools, current and future needs, implementation approach and change management.
Forward-looking enterprises can turn market upheavals into transformation success.
Your business has grown and has become more complex
Your old processes need review and adaptation to your new requirements. Inter-departmental communication is essential for company’s efficiency and productivity. Customer experience management is more than necessary to maintain your customers and expand your market position. Adding new employees on-board should be a smooth process rather than causing malfunctions or confusion to your company’s departments. Who does what and how is essential to increase your productivity and to utilise your resources. Accountability of processes, tasks and operations is also of great importance to run a profitable enterprise.
- KPIs / KQIs
Building and integrating new systems
The “spaghetti architecture” is a very common phenomenon in enterprises. Building or integrating new systems on top of old or legacy ones, without having an overview of the interactions between systems, departments or users, is the typical reason to result in frustration rather than automation and productivity improvement when acquiring new software systems. Simply upgrading your old systems with extra user licenses, does not necessarily mean that they will support to your new requirements. Crossing the ocean with a rowing boat is impossible, regardless of how many people are rowing.
- RFI / RFP
How to extend your market reach
Your old e-commerce tools (e-shop, ordering, delivering and warehouse management systems) are doubtfully capable of meeting the new volumes and requirements. To deliver your products and services more effectively and efficiently, you need to support the complete customer lifecycle management process: campaign, prospect, customer, order entry, supply chain management, order delivery, after sales support, invoicing, sales network management, payables and receivables management, customer feedback and customer experience management. All the above are important elements of an e-business strategy and operation and are much more than the typical e-shop that any growing company has in its early steps.
- Growth hacks
- Mobile UX
- Loyalty / Rewards
How to reach prospect customers
New market size, new customers, new level of competition demand an update of your digital marketing strategy. It’s not simply a matter of budget. It’s also a matter of reviewing your enterprise’s digital marketing strategy that will help you maintain and expand your position. Improve your presence and position in digital media, expand your presence in new media, profile your customers, setup the appropriate campaigns targeting to the right audience.
- Original content
- Personalised approach
How to introduce new technologies
Doing business in new marketplaces, using new technologies, coping with new customer needs, are essential for your business. Identification of new sources of income, review of your business model, achieving transparency of your processes, becoming adaptable to changes, achieving automation, managing customer experience are only a few of the parts of what is called “digital transformation”. It is crucial to be able to swift, pivot or simply expand your business model to keep up with the competition, the new technologies, the market’s changes or customers’ new habits.
- App Refactoring
- Single-view management
- Communications & collaboration
How to use your data effectively
Most enterprises maintain and manage enormous amount of data without utilising and analysing it. They are sitting on a treasure, but they ignore it. Being proactive is a differentiating factor for modern enterprises. Profiling your customers, identifying their trends, needs and habits are some of the golden rules that improve customer experience and boost market share. Business intelligence software systems support all the necessary operations and tasks for analysing data and finding answers to the questions that you have about your sales & marketing strategy efficiency, your product portfolio completeness, your customer loyalty program effectiveness, your customer support quality of service.
- Data Warehouse
- Hybrid Cloud
- Advanced reporting
- Business Intelligence
WE BELIEVE TECHNOLOGY
IS MORE THAN 0/I
For us technology isn’t an industry. It’s the inspiration to do things unimaginable. Building on the future, bringing down barriers, driving business forward. We believe technology is more than 0 and 1, It is the collective knowledge from our clients that help us blend ideas, experiences and data.
- Research & analysis
- Process definition
- Resource management
- Visual design
- Change management
- Operational support
People do business
with people they trust
3M Hellas made the right decision in 2003 to use EXIS business software which enabled 3M to receive significant value at competitive costs with excellent support in a friendly manner from day one until now.
EXIS has been supporting ELAIS-UNILEVER and UNILEVER UK since 2009 for all our Oracle based systems and databases in a very professional way, providing efficient solutions and immediate results whenever requested.
Throughout our collaboration with EXIS we have experienced their remarkably thoughtful and efficient advisory work with insight in the organizational, systemic and strategic challenges of Telecommunications.
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