Consulting Services

Save time and money. Increase your organisation's competitiveness and professionalism.

 

Our Business Experts consolidate skills and experience in providing high-quality consulting services. Hiring EXIS as a Business Consultant will help you to improve your operations, since we are able to:

  • provide solutions to specific challenges and situations
  • provide a "short-cut" to know-how, knowledge and information that does not exist in your organisation
  • analyze, diagnose or criticize (constructively)
  • facilitate the search for ideas and solutions with existing team members
  • create and implement methodologies and systems that enhance efficiency
  • bring in our experienced "outsiders" evaluation and point of view
  • present, teach or implement "trendy" business ideas and best practices 

Our major fields of activity are roughly depicted below:

  • CRM / Customer Care & Customer Service
    • Customer experience analysis & improvement
    • Billing / Reconciliation / Collections / Credit & Cost Control
    • Order management
    • Mediation / Provisioning
    • Network Inventory & Assets management
    • Network planning / monitoring / management
    • New product / service automation
  • Business & Operation Support systems (BSS & OSS)
  • I.T. & Network Solutions RfI / RfP / Evaluation
  • Revenue Assurance & Fraud management
  • Performance optimization for mobile telephony networks
  • Quality assurance and service efficiency in data networks
  • Call Centers

  • Project Management
  • Call for Tenders
    • Technical & functional requirements analysis
    • RfP / RfI documents preparation
    • Evaluation of submitted proposals
  • Technical Assistance
  • Business Process Re-engineering
  • Change management
  • Decision Support / Business Intelligence
  • SEO (Search Engine Optimization)
  • Web marketing
  • Social presence management

 

 

Our Specialization

Telecommunications (fixed, mobile, broadband services)
Project Management
Business Process Re-engineering
Systems Infrastracture / I.T. Architecture evaluation
Request for Interest / Proposals (RfI/RfP)
Web / Social Media

Find out more about our successfully delivered projects in the areas of ICT Consulting and Business Consulting